Website Fintelligent

Are you ready to make a difference as a Customer Account Manager? Our client, a dynamic and growing bridging finance company, is looking for a dedicated individual to join their team. If you’re passionate about delivering exceptional customer service and thrive in a fast-paced environment, this could be the perfect role for you.

This role offers an annual salary of £25,000 – £30,000, plus a discretionary annual bonus. You’ll also enjoy benefits like 24 holidays (increasing to 25 after one year), a Westfield Health cash plan, and team social events. Located conveniently close to Wilmslow train station, this position is perfect for commuters.

Our client specialises in providing bridging finance for residential, semi-commercial, and commercial properties. They pride themselves on their fast, flexible, and reliable service, working closely with clients to meet their financial needs.

As a Customer Account Manager, you will:

  • Support customers throughout the lifecycle of their loan
  • Deliver positive experiences even during challenging times
  • Ensure the best possible outcomes for every loan
  • Resolve complex situations promptly
  • Establish rapport quickly with customers and third-party suppliers
  • Demonstrate commercial awareness and empathy

Package and Benefits:

The Customer Account Manager role comes with:

  • Annual salary of £25,000 – £30,000
  • Discretionary annual bonus
  • 24 holidays, plus bank holidays (increasing to 25 after one year)
  • Westfield Health cash plan
  • 24-hour colleague assistance helpline
  • Team social events and trips
  • Convenient location near Wilmslow train station

The ideal Customer Account Manager will have:

  • Property experience (helpful but not essential)
  • IT proficiency
  • English and Maths to GCSE level
  • Strong problem-solving skills
  • Ability to establish rapport quickly
  • Curiosity and empathy towards customers

If you have experience or interest in roles such as Account Manager, Client Relationship Manager, Customer Service Manager, Loan Officer, or Collections Specialist, you might find this Customer Account Manager position a great fit.

Ready to take on the challenge and make a real impact as a Customer Account Manager? Apply now and join a company that values commitment to people, values, and relationships.

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