Customer Service Advisor

  • Permanent
  • Warrington, Cheshire
  • Salary: Up to £20000 per annum + £500 quarterly bonus, 22 days hol, parking

J2 Recruitment

We are recruiting for an award-winning financial firm based in Warrington who are currently going through recruitment growth and are looking to expand their Customer Service team with experienced Customer Service Advisors. This is a fantastic company to join with lots of genuine career progression, plus a basic starting salary of £20,000 with up to £500 quarterly bonus, with regular salary reviews and much more.

This is a fantastic opportunity to join a company that have been established for over 30 years and business is busier than ever. You will be working from luxury offices, speaking with Contractors and Freelance workers to help them maximize their income. Amazing career progression, regular salary reviews, study support and an industry leading company culture.

The Package for Customer Service Advisor:

  • £20,000 with regular salary reviews
  • up to £500 quarterly bonus
  • 5% Pension
  • 23 days holiday rising to 27
  • Day off for your birthday
  • Genuine career progression opportunities
  • Excellent training
  • Staff nights out
  • Study support
  • And more

Duties for the Customer Service Role:

  • Answering inbound enquiries
  • Speaking to new and existing contracts
  • Helping with payroll issues
  • Dealing with complex issues
  • Resolving complaints through to resolution
  • Providing outstanding customer service
  • Responding to emails
  • Other ad-hoc duties

Skills for the Customer Service Advisor:

  • We would like to hear from you if you have the following experience: Customer Service Advisor, Contact Centre Executive, Call Centre Agent, Contact Centre Adviser, Complaint Handler or similar.
  • Confident at resolving complex issues
  • Educated to GCSE level or equivalent

Please apply with your up to date CV for consideration.

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