Mortgage Support Administrator

Do you have a knack for spotting details and love chatting with people? Our client is keen to find a Mortgage Support Officer to join their lively crew in Gravesend, Kent. This is a fantastic opportunity to be part of a forward-thinking financial services company, where you'll lend a hand to the Borrower Sales Team and help the company grow.

Enjoy a competitive salary ranging from £24,000 to £28,000 per year. This full-time, office-based role offers the chance to work with a supportive team in a fast-paced environment, where you can expand your skills and expertise.

Our client is a forward-thinking financial services provider, dedicated to delivering exceptional service and fostering business growth. The company values hard work and encourages employees to continuously develop their skills.

As a Mortgage Support Officer, you will:

• Assist the sales team with administrative tasks for new leads.
• Build and maintain relationships with brokers and clients via phone and email.
• Support the packaging of deals for the underwriting team.
• Provide necessary data to the Senior Leadership Team.
• Consult with clients and brokers to meet their specific needs.
• Liaise with brokers, BDMs, and clients to issue suitable DIPs.
• Chase DIPs to ensure applications are returned.
• Package completed applications for underwriting.
• Engage with new brokers to secure deals.
• Handle direct enquiries and ensure compliance with FCA regulations.
• Maintain and update the sales pipeline.
• Upload sales invoices.

Package and Benefits:

The Mortgage Support Officer role comes with:

• Annual salary of £24,000 - £28,000.
• Opportunities for professional growth and skill development.
• A supportive and dynamic team environment.

The ideal Mortgage Support Officer will have:

• Excellent oral and written communication skills with keen attention to detail.
• Strong time management skills and the ability to multitask effectively.
• A proactive attitude and the ability to adapt to industry changes.
• Experience in customer service.
• A flexible and motivated approach to work.

Desirable but not essential:

• Experience in the finance industry - ideally within a Mortgage Support role
• If you have experience or interest in roles such as Sales Support Officer, Mortgage Advisor, Financial Services Administrator, Sales Coordinator, or Client Relationship Manager, this Mortgage Support Officer position could be the perfect fit for you.

If you're ready to take on a challenging and rewarding role as a Mortgage Support Officer, we want to hear from you! Join our client's innovative team and contribute to their continued success.